winb Terms & Conditions

These terms and conditions apply to the winb website (https://winb.lat) and all services under it. These Terms apply in both English and Bengali; in the event of any conflict, the Bengali version shall prevail.

All services provided by winb — including cricket betting, slots, live casino, fishing games, and other gaming products — are governed by these Terms. If you do not agree with these Terms, please refrain from using this platform.

1.1 Scope of Terms

These Terms apply to all of winb's services, whether currently available or added in the future. winb reserves the right to launch new services or discontinue existing ones at any time.

1.2 Language & Communication

winb provides its services fully in Bengali. Our customer support team is able to assist in both Bengali and English.

To use the winb platform, you must meet the following conditions:

• You must be 21 years of age or older (for 21+ only).
• You must participate on this platform voluntarily and of your own judgment.
• You must not be a resident of any region or jurisdiction where online gaming or betting is completely prohibited.
• Your account must be genuine and your own personal account.

2.1 Single Account Policy

Each individual may create only one account. If the same person creates multiple accounts, all accounts will be closed and deposited funds may be forfeited.

When creating an account on winb, you must provide accurate, complete, and up-to-date information. Providing false or misleading information may result in immediate account closure.

3.1 Information Required at Registration

• Full real name (as per national identity card)
• Active mobile number
• Valid email address
• Date of birth (for age verification)
• A secure password

3.2 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Allowing any third party to use your account is strictly prohibited. If you suspect unauthorized access to your account, contact our support team immediately.

3.3 Updating Account Information

If any of your personal details change (such as mobile number or email), notify winb immediately. winb is not responsible for any issues arising from outdated information.

All rules related to financial transactions on winb are detailed below. All transactions are conducted in Bangladeshi Taka (BDT/৳).

4.1 Deposit Rules

• Minimum deposit amount: ৳200 (per method)
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (e.g., Dutch-Bangla Bank, BRAC Bank, Islami Bank)
• Only your own account must be used for deposits
• Funds deposited through third parties are not accepted

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳800
• Withdrawal processing time: usually completed within 1 hour
• Withdrawals will only be processed through the same method used for the deposit
• Withdrawals may be held if the verification process has not been completed

4.3 Transaction Verification

winb reserves the right to verify any transaction to prevent fraud and ensure financial security. winb may request additional documents for suspicious transactions.

winb's bonus offers are provided as an added benefit for users. Each bonus has specific conditions that must be followed.

5.1 Welcome Bonus

New members will receive a 150% bonus up to a maximum of ৳5,000 on their first deposit.

• Example: Deposit ৳1,000 and get ৳1,500 bonus → total balance ৳2,500
• Example: Deposit ৳8,000 or more and the bonus is capped at ৳5,000 → total ৳13,000
• The bonus amount will not exceed ৳5,000

5.2 Wagering Requirement

A 25x wagering requirement must be met before withdrawing the bonus. Wagering is calculated on the bonus amount only, not on the deposited amount.

5.3 General Bonus Terms

• A bonus can only be received once per account
• Bonus funds cannot be transferred to another account
• winb reserves the right to change bonus terms
• When a promotion expires, that bonus will be automatically cancelled
• Using any system glitch or bug to obtain bonuses is prohibited

5.4 VIP Program

winb's VIP program has four tiers. Weekly cashback is provided at each tier:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback

VIP tier is determined based on your overall participation. Details on advancing to higher tiers are available through winb customer service.

Betting activities on winb are governed by the rules below. All bets are settled in a fair and transparent manner.

6.1 Bet Settlement

The outcome of all bets is determined based on the official result of the relevant event. In the event of any dispute over a bet result, the decision of winb authorities shall be considered final.

6.2 Reasons for Bet Cancellation

• If an event is cancelled or postponed
• If incorrect odds are displayed due to a system error
• If evidence of fraudulent activity is found
• If betting rules are violated

6.3 Special Conditions for Sports Betting

When placing bets on any sporting event including cricket, football, or kabaddi, winb provides general examples only. No guarantee is given regarding the outcome of any specific team, player, or match.

6.4 Live Casino Rules

Live casino games are operated on the platforms of third-party software providers (such as Evolution Gaming, Ezugi, Pragmatic Play). The rules of these games follow the respective provider's terms and winb endorses those rules.

Any of the activities listed below are completely prohibited on the winb platform and may result in immediate account closure:

• Creating or operating multiple accounts
• Using another person's account or creating an account in a third party's name
• Exploiting system vulnerabilities or bugs
• Providing false information to take advantage of bonuses
• Money laundering or conducting illegal financial activities
• Harassing or threatening other users or winb staff
• Accessing winb's interface or data through automated means (bots, scripts)
• Attempting to obtain rewards or bonuses through fraudulent methods
• Infringing on winb's intellectual property or copyright

winb places the highest priority on responsible gaming. We believe that gaming is an enjoyable form of entertainment, not a way to solve problems. The safety and mental wellbeing of players on winb is the most important thing.

8.1 Self-Exclusion Policy

If any player feels that gaming is having a negative impact on their life, they can contact us to request that their account be temporarily or permanently suspended.

8.2 Setting Limits

Players can set their own daily, weekly, or monthly deposit limits if they wish. For more information on this, visit our Responsible Gaming page or contact our support team directly.

8.3 Support Services

Our 24/7 customer support team is always ready to help with any issues related to problematic gaming. We offer direct communication in Bengali.

winb places the highest importance on protecting your personal information. We keep your data secure using SSL encryption and modern security technology.

9.1 Data Collection

We only collect information that is necessary to provide our services. Your data is never sold to any third party.

9.2 Cookie Policy

winb uses cookies to operate the website effectively. By using the site, you are agreeing to the cookie policy.

For more details, please visit our Privacy Policy page.

winb makes every effort to operate a reliable platform. However, winb is not liable in the following situations:

• If a session is disconnected due to internet connectivity issues
• For issues related to third-party software (game providers, payment gateways)
• If loss occurs due to the user's own negligence or mistake
• Unforeseeable circumstances (force majeure) such as natural disasters or government restrictions
• Third-party cyber attacks that are beyond winb's control

10.1 Service Interruptions

winb services may be temporarily unavailable due to maintenance or unforeseen reasons. If any bets are affected during this time, winb will try to resolve the issue as quickly as possible.

10.2 Maximum Liability Limit

winb's liability shall in no case exceed the actual amount of money deposited by the user in connection with the relevant incident.

winb reserves the right to temporarily suspend or permanently close an account for any of the following reasons:

11.1 Grounds for Suspension

• If any clause of these terms and conditions is violated
• If fraudulent activity is suspected
• If age verification fails
• If money laundering or illegal financial activity is suspected
• At the user's own request
• At the user's request for self-exclusion under the responsible gaming policy

11.2 Right to Appeal

If a user objects to an account suspension, they may submit a written objection to [email protected]. The winb authority will communicate its decision subject to a proper investigation.

11.3 Balance After Account Closure

If an account is closed due to a rule violation, the account balance may be forfeited. However, if the account is closed at the user's own request or due to a business decision by winb, any eligible balance will be refunded.

winb reserves the right to change, amend, or update these terms and conditions at any time. When changes are made:

• The update date on this page will be changed
• For significant changes, users will be notified by email or via a notice at login
• Continued use of the platform after the updated terms are published will be considered as acceptance of the new terms

12.1 Contact & Complaints

If you have any questions or complaints regarding these terms, please contact us through the following:

• Email: [email protected]
• Live Chat: Available 24/7 (in Bengali and English)

Our support team will respond to your query as quickly as possible.